Question 1

Does TradeSnap send anything to a customer automatically?

Accepted Answer

No. TradeSnap AI prepares drafts, but you review and approve every line before a quote, invoice or other document reaches a customer.

Question 2

What happens when I have no signal on site?

Accepted Answer

You can still capture notes, voice recordings, customer screenshots and photos. They stay on your device and sync to your TradeSnap account when you reconnect. AI generation needs a connection.

Question 3

Does the AI analyse my site photos?

Accepted Answer

No. Ordinary job photos are stored as documentation and sync between your devices, but they are not sent to the AI. Conversation screenshots can be read because they contain customer messages.

Question 4

Can I invoice work that never needed a quote?

Accepted Answer

Yes. For callouts, repeat visits and straightforward jobs, you can describe what you did and build an invoice directly. Any missing price stays blank until you fill it in.

Question 5

Is it only for one type of trade?

Accepted Answer

No. You can list every trade you offer and keep separate hourly, day and call-out rates for each. If you only work in one trade, the extra complexity stays out of your way.

Question 6

How does TradeSnap use my postcode for rate suggestions?

Accepted Answer

TradeSnap uses only your postcode area — the first one or two letters — inside its own service to suggest default hourly, day and call-out rates for every trade you select. Your postcode is not sent to the AI provider for market price lookups.

Question 7

Does TradeSnap support HMRC-compliant invoicing?

Accepted Answer

TradeSnap keeps the details needed for compliant records together, including sequential invoice numbers, issue and supply dates, VAT details, line totals, credit notes and payment history. You remain responsible for applying the correct VAT treatment and keeping the records your business requires.